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owl-muse is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our approach to data protection and your rights under these regulations.

Data Controller

owl-muse acts as the data controller for personal information collected through this website and our services. We determine the purposes and means of processing personal data and bear responsibility for compliance with data protection principles.

Contact details for data protection enquiries:

owl-muse
42 Castle Street
Liverpool, L2 7LA
United Kingdom

Email: [email protected]

Principles of Data Processing

We adhere to the core principles of GDPR in all data processing activities:

  • Lawfulness, fairness, and transparency in data handling
  • Purpose limitation to specified, explicit, and legitimate purposes
  • Data minimisation to collect only necessary information
  • Accuracy and keeping data up to date
  • Storage limitation for appropriate retention periods
  • Integrity and confidentiality through appropriate security
  • Accountability for demonstrating compliance

Your Data Protection Rights

Right of Access

You may request confirmation of whether we process your personal data and, if so, access to that data along with information about how it is processed.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete data held about you.

Right to Erasure

In certain circumstances, you may request deletion of your personal data. This applies where data is no longer necessary, consent is withdrawn, or processing is unlawful.

Right to Restriction

You may request restriction of processing in specified circumstances, such as when accuracy is contested or processing is unlawful but you oppose erasure.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you may receive your personal data in a structured, commonly used format.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making processes that produce legal or similarly significant effects without human involvement.

Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to valid requests within one month, though this period may be extended by two months for complex requests. We may request verification of identity before processing requests.

There is no fee for exercising these rights in most circumstances. However, we may charge a reasonable fee for manifestly unfounded or excessive requests.

International Transfers

We do not routinely transfer personal data outside the United Kingdom. Should any transfer become necessary, appropriate safeguards will be implemented in accordance with GDPR requirements.

Data Breach Procedures

We maintain procedures for identifying, reporting, and investigating personal data breaches. Where a breach is likely to result in a risk to individual rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and affected individuals without undue delay.

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office if you believe your data protection rights have been violated:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF

Website: ico.org.uk

Updates to This Information

This GDPR compliance information may be updated to reflect changes in our practices or legal requirements. Material changes will be communicated through this page.

Last updated: August 2026